FROST & NOTE
Contact & customer care
Frost & Note customer care
Legal seller: Frost & Note
Email: frostandnote@gmail.com
Phone: +91 80562 08174
Business contact address: 1 Nallathambi Street Anna Salai Triplicane, Ellis Road, Chennai, Tamil Nadu 600002, India.
For product questions, delivery updates, damaged or defective items, cancellations and privacy requests, email or call us, or use the form below. Include an order number if your query relates to a purchase.
Delivery issues & complaints
For broken, leaking, wrong or defective deliveries, contact us promptly, preferably within 48 hours, and keep the product and packaging. Photographs help us assess the issue. For an escalation, use the email subject “Complaint escalation”. Consumer complaints are acknowledged within 48 hours and addressed within one month.
Do not send a parcel to the business contact address without return instructions. Perfumes need suitable transport arrangements.